Prescriptions

Repeat Prescription Requests

Many patients now find the most convenient way to request repeat medication is online via the NHS app - To register for online access, please contact reception.

Alternatively, written paper requests can be delivered to reception or put in the letterbox outside the surgery 

For all requests, please allow two full working days for your chemist to receive the prescription.  Your chemist may then need further time to dispense  

Please note:

  • We do not accept telephone requests for repeat prescriptions. 
  • Lost / stolen prescriptions, especially those for controlled drugs, painkillers, sleeping tablets etc will not be replaced.

pills

Pharmacy Nomination - Add or Change The Pharmacy We Send Your Medication To

You can add or change your nominated pharmacy online via the NHS App or Patient Access, email your request to the surgery or ask reception to change for you.

Patient Access https://account.patientaccess.com/

NHS App  Log in - NHS App Online (service.nhs.uk)

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions

If you're pregnant or have had a baby in the last 12 months, you are entitled to free NHS prescriptions. This is only applies if you have a valid maternity exemption certificate.

More information is available here

NHS Charges

Details of current NHS prescription charges, pre-payments and exemptions are available on the NHS website:

NHS prescription charges - NHS

Medication Reviews

Patients on repeat medication may be asked to see a clinician at least once a year to review these regular medications and notification should appear on your repeat slip.

If you do not attend for your medication review after 3 notifications you will not be able to order repeat prescriptions

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Page last reviewed: 25 June 2025
Page created: 22 June 2020