Welcome to Silverdale & Ryecroft Practice
We are a dedicated team providing NHS general practice care to our patient list of around 12,300 patients in Newcastle-under-Lyme. We work from two sites: our main surgery in the village of Silverdale and our branch surgery at Ryecroft in central Newcastle. We also provide the medical care to the residents of two large local nursing homes.
We have a strong commitment to training a wide variety of health care professionals who are closely supervised and by an experienced GP at all times.
Our registration process is straightforward and our friendly team will be happy to help you.
News - 2022
Our new telephone system will be going live on Wednesday 27th April, and new features will be activated over the coming weeks.
We are pleased to announce that our reception at the Ryecroft branch surgery is now open from 8am to 1pm Mon – Fri.
Prescription requests can also be left in the letterbox to the left of the Ryecroft main entrance 24/7.
Silverdale Village Surgery remains open 8am - 6pm Mon/Tues/Wed/Fri and 8am - 1pm on Thursdays.
We have recently added capacity to our existing phone system as a temporary measure until our completely new phone system will be in place in the next couple of months.
Please continue to wear a face mask when entering either building in line with ongoing national NHS guidance for the protection of all our patients and staff.
Our staff at both sites are all doing their very best to help you - Please continue to respect them during these challenging times.
First Contact Physio
We now have an experienced physio working in the practice who is the first point of contact for all musculoskeletal problems.
They are actually more expert than the GPs in assessing these problems, and have been employed to specifically provide easy access into the specialist musculoskeletal service. They can assess patients, request XRays, provide treatment plans and do specialist referrals to consultants in Rheumatology, Orthopaedics and other clinics when needed, including when scans are needed.
This speeds up access to specialist services, and frees up GP and nurse appointments for other problems requiring their expertise.
To book an appointment, please speak to reception and ask for the First Contact Physio. Our reception staff may also signpost you to these appointments when this is the most appropriate way of dealing with your musculoskeletal problems.
Covid Booster Jabs
We are now giving Covid booster jabs. Anyone aged 18 years or over whose 2nd Covid jab was more than 3 months (or 91 days) ago is eligible for a booster. Once you become eligible please contact the surgery or call 119 to book in for your booster.
Walleys Quarry Landfill Site - Logging Complaints
Please do not contact the surgery to log complaints about the landfill site.
The general advice from Public Health England is that patients should direct their concerns to Enviromental Services Newcastle under Lyme via the following link:
The Environmental Agency has recently put out an update via FACEBOOK stating if patients wish to report any incidents regarding the site they should call the hotline 0800 807060 or via email to email@example.com rather than contacting individual officers or the Enquiries Team.