Welcome to Silverdale & Ryecroft Practice
We are a dedicated team providing NHS general practice care to our patient list of over 12,300 patients in Newcastle-under-Lyme. We work from two sites: our main surgery in the village of Silverdale and our branch surgery at Ryecroft in central Newcastle. We also provide the medical care to the residents of two large local nursing homes.
We have a strong commitment to training a wide variety of health care professionals who are closely supervised and by an experienced GP at all times.
Our registration process is straightforward and our friendly team will be happy to help you.
Flu Jabs Autumn 2021
Flu vaccination clinics are now under way at both Silverdale and Ryecroft.
We will send eligible patients an invite when available – there is no need to call us to book.
Walleys Quarry Landfill Site - Logging Complaints
Please do not contact the surgery to log complaints about the landfill site.
The general advice from Public Health England is that patients should direct their concerns to Enviromental Services Newcastle under Lyme via the following link:
The Environmental Agency has recently put out an update via FACEBOOK stating if patients wish to report any incidents regarding the site they should call the hotline 0800 807060 or via email to email@example.com rather than contacting individual officers or the Enquiries Team.
Covid - 19 Changes
We have made considerable adaptations in response to the recent COVID-19 pandemic.
We are working primarily from our main site in Silverdale with normal opening hours. We are now starting to run some clinical sessions from our branch surgery at Ryecroft, although please note that our reception team continue to work solely from Silverdale.
Most appointments are intially by telephone, but an increasing number of patients are subsequently seen in surgery when clinically necessary. We are using technology more and more including text messaging and video consultations, as well as electronic prescriptions and electronic repeat dispensing.
However, despite all the above changes, we can reassure you that we are still open and here to provide for your health care needs. Please contact us when you need us, as you normally would.
The main entrance to the Silverdale reception area has now re-opened with Covid precautions in place.
All patients entering the building are asked to wear a face covering. This will continue from 19.7.21 for the protection of all patients and staff.
We have a one-way system and socially distanced queuing system for the reception desk, where we have installed a protective screen.
The waiting area has been reconfigured to allow a safe number of patients to wait for face to face appointments and there is a further one-way system through the building.
Alternatively, patients attending face to face appointments can choose to wait outside or in their cars.