COVID-19 Changes

We have recently made considerable adaptations in response to the recent COVID-19 pandemic.

At present our Ryecroft site is currently closed and we are working from one site in Silverdale. Our opening hours are normal, but we are restricting access into the building to protect both patients and staff. The main entrance is closed but there is an intercom system at the side door to speak to reception staff, who can let patients in. 

All patient appointments are now intially by telephone, but a number of patients are still subsequently seen in surgery when necessary. When attending such face to face appointments, patients will be screened for covid first and may be asked to wait in their car if possible until being invited into the surgery. All patients entering the building are asked to wear a face covering. We have now installed a protective screen at the reception desk and social distancing is also in place with a one-way system through the building.

We are using technology more and more including text messaging and video consultations, as well as electronic prescriptions and electronic repeat dispensing.

However, despite all the above changes, we can reassure you that we are still open and here to provide for your health care needs. Please contact us when you need us, as you normally would.