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Practice Management

Mrs Wendy Moreton

Our practice manager can advise on administrative and non-medical matters, she will also discuss any suggestions to improve the service or any problems you may encounter.

Reception

Jane Bowers

Reception Manager - based at Silverdale

All the receptionists may work at both sites.

The reception team are here to help you. They can advise you when the next available appointment is, whether you should see a doctor or a practice nurse, or whether there is an alternative to you attending the surgery eg advice from your local Pharmacist. Please don't hesitate to ask for help. In order that we can help you it may be necessary for us to ask for more information but please do remember that all our staff are bound by terms of the practice's Staff Code of Conduct in respect of confidentiality. The Department of Health require doctors' surgeries to report on the number of patients in doctors' surgeries who either smoke, do not smoke or have never smoked. We are also asked to collect information about patients' alcohol intake. On occasions you may be asked such questions by our reception staff.

 
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